Steamboat Sports - Steamboat Square

About

Steamboat Sports - Steamboat Square offers a convenient hub for ski and snowboard rentals, gear, and apparel, located at the base of Steamboat Resort in Steamboat Springs, CO.

Visitor Information

Steamboat Sports at Steamboat Square offers convenient ski and snowboard rentals with a mixed reputation, holding an average rating of 3.7 stars from 11 reviews. Customers praise the knowledgeable and friendly staff, who excel in customer service by resolving issues like malfunctioning lift tickets efficiently. However, concerns include questionable equipment quality and tuning services, high gondola prices, and unsatisfactory experiences for handicapped visitors, indicating room for improvement in specific areas.

Reviews

Ashley Carle

Bob helped fit me for our snowboarding lesson! Super informative and kind guy! The whole staff was very welcoming and knowledgeable.

Dec 11, 2024, 8:51 AM

John Lyda

The staff and customer service from the team at Steamboat Sports is impeccable. On our first day our lift tickets would not work at a lift. What could be a frustrating moment was quickly resolved when a kind, young lady at the gondola walked us back to the ticket office, bypassed the line, and got it resolved quickly. We then returned to the lift where our skis had been held as well as our place in line. An unfortunate injury on the afternoon of that day cut my adventures short but then Frank Tyler and his team at the ticket office and Connor Thomas at Torian Sports Plum Plaza went above and beyond the call in customer service and provided me the most kind and unexpected offer. I have experienced “best in class service” like I rarely ever have. We will be back. The team here has earned a lifetime of loyalty from the Lyda family. Thank you!

Jan 14, 2024, 5:22 AM